Office Manager

Office Manager

£30,000 – £40,000

North West London (NW4) – very close to Hendon Central tube station

4 days per week in the office, Friday from home

Benefits: 21 days holiday, plus 8 Bank Holidays, plus pension.

Are you a proactive, organised professional who thrives in a dynamic, multi-tasking role? An opportunity has arisen for an Office Operations Manager to join a family-owned insurance firm in North West London. You’ll play a key role in managing the day-to-day office functions, HR support, and various operational tasks, all while ensuring the office environment remains efficient, productive, and welcoming. Due to continued growth, as Office Manager you will take the lead on the following:

Office Management:

• Maintain daily office operations for a seamless, well-functioning workspace.
• Manage office equipment, supplies, and external contractor relationships.
• Serve as the go-to contact for the IT provider and coordinate maintenance as needed.
• Oversee post handling, generic inbox management, and Health & Safety.

HR:

• Manage employee onboarding, offboarding, and records.
• Work with outsourced HR consultants to support policy implementation and employee relations.
• Coordinate benefits, leave requests, and payroll with discretion and confidentiality.

Operations Support:

• Handle file checks, data accuracy, and manage insurance TOBAs and related admin.
• Support the Operations Director on project work and provide executive assistance to a company director, including calendar and travel management.

What will this role offer you?

This role promises no two days will be the same; you’ll come to be a key figure in the office helping both colleagues and Directors. Working as Office Manager will allow you to flex both your communication skills and your organisational and administrative skills, allowing you to use both to improve and add value to the office environment and processes. From a career perspective, you will use a wide variety of skills further developing your skill set and gaining experience across budgeting, vendor management and more.

What skills should I already have to be considered for this role?

This position will suit someone who can already bring experience of working in and supporting an office environment. Your CV should reflect your experience of the below areas

• Experience: Previous experience in a similar role with a strong understanding of office management, HR, and operations.
• Skills: Exceptional organisation, problem-solving abilities, and attention to detail.
• Communication: Excellent interpersonal skills to manage office needs and assist colleagues.
• Tech-Savvy: Proficient in Microsoft Office, especially Word and Excel, and general tech know-how.
• Discretion: Able to work with sensitive information with professionalism and confidentiality.
• HR Knowledge: Some understanding of HR practices and UK employment law; experience in an operations role is a plus.

If you would like to join an ambitious and collaborative family business, please apply today.